FAQ

WHAT’S OPEN?

Black Tap is back! Select locations are open around the world. Head to our Locations page to see where we’re currently flippin’ and spinnin’!

ARE THERE NEW HEALTH AND SAFETY PROTOCOLS?

We have reviewed our business from the inside out and built upon our already tight health and safety protocols. This includes ensuring social distancing measures, reduced occupancy, and PPE for all staff. Protocol at each of our locations adheres to the guidelines set out by the CDC and state and local governments. For more details on specific rules and regulations, please email hello@blacktapnyc.com.

WANNA KICK IT?

Come on in! Black Tap is a walk-in only restaurant and seating is on a first-come, first-serve basis.

GLUTEN-FREE FRIENDLY?

Yes! We have a selection of gluten-free offerings, including gluten-free buns. Although we offer gluten free alternatives, Black Tap is not a gluten-free environment. Due to our menu and our use of shared cooking and prep areas, we cannot guarantee that our restaurant environment or any menu item will be completely free of gluten.

I’M VEGAN. WHAT YOU GOT FOR ME?

We got your back! Ask your server about our vegan menu items. Oh, and here’s a Black Tap Hack: all Black Tap salads can be made vegan, and you can swap out any of our buns for our vegan bun and our impossible patty on any burger!

I’VE GOT NUT ALLERGIES. CAN I STILL COME?

Yes! We have a selection of nut-free offerings and take allergies very seriously. Although we offer nut free options, Black Tap is not a nut-free environment. Due to our menu and our use of shared cooking and prep areas, we cannot guarantee that our restaurant environment or any menu item will be completely free of nuts.

CAN I GET MY THE CRAZYSHAKE® TO GO?

At most of our locations, our CrazyShake® milkshakes are currently only available for dine-in.  However,  Black Tap Anaheim and Black Tap soho currently offer limited CrazyShake® milkshakes to go!

CAN I GET MY FOOD DELIVERED?

In NYC, we offer delivery through Seamless, DoorDash and GrubHub. Customers are able to pre-order online for pick-up in-store, through our website, or call the store directly. For catering in NYC, please email events@blacktapnyc.com.

In the Middle East, Dubai offers delivery through Deliveroo. 
Abu Dhabi offers delivery through Carriage. 
Kuwait offers delivery through Carriage, Talabat and Deliveroo. 
Bahrain offers delivery through Hungerstation and Talabat.
Geneva offers delivery through Smood.
We do not currently offer delivery from our Anaheim or Singapore locations.

TRYIN’ TO HIT US UP?

USA General Inquiries: hello@blacktapnyc.com
Middle East General Inquiries: hello@blacktapme.com
Geneva General Inquiries: hello@blacktap.ch
Singapore General Inquiries: hello@blacktapsg.com
All Press Inquiries: press@blacktapnyc.com

WANNA PARTY WITH US?

Want to inquire about booking a large party or private event? Drop us an email! 
For NYC: events@blacktapnyc.com
Las Vegas: events@blacktaplv.com
Middle East: hello@blacktapme.com
Geneva: info@blacktap.ch

WHERE ARE YOU LOCATED?

Head to our locations page to see where we’re spinnin’ and flippin’.

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